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At our Apple Valley animal hospital, we are delighted to welcome new pets and their proud owners into our veterinary family. Our team is dedicated to our beloved patients, and treat every animal with the loving care we give our own pets.
What to Expect at Your Appointment
Understanding what to expect when you arrive for your first appointment with us, will help to make the process more pleasant for both you and your pet.
Step 1
Get Settled
Please arrive about 10 minutes early to fill out our New Patient Form. If you'd like to save a bit of time on appointment day, you can complete the New Patient Form online in advance.
Step 2
Meet Your Veterinarian
A member of our team will take the time to review your pet's history and discuss their issues. You can ask any questions you want, and we'll dedicate time to answering them.
Step 3
Examination, Diagnosis & Treatment
Once your pet has been assessed, we will provide you with a diagnosis and options for treatment. Your veterinarian will work with you to determine a treatment plan for your pet.
New Patient Form
Download and fill out the New Patient Form to bring with you or fill out the form online.
Financing options
Flexible payment plans are available through CareCredit and Scratchpay, making it easier to manage your pet’s care without financial stress.
Frequently Asked Questions About Patient Information
The Patient Information Page contains your pet’s details, including their name, species, breed, age, vaccination history, medical records, and any ongoing treatments or medications. It also includes your contact information and appointment history.
You can access your pet’s Patient Information Page by logging into your account on our website or mobile app. Navigate to the 'Patient Information' section to view or update your pet’s details.
Yes, you can update your pet’s information directly on the Patient Information Page. Log in to your account, go to the 'Patient Information' section, and edit details such as medical history, vaccinations, or contact information to keep records current.
We take your pet’s privacy seriously. The Patient Information Page is protected with secure encryption and access controls. Only authorized staff and you, as the account holder, can view or edit your pet’s information.
What our clients say
One of the best feelings as a veterinarian is helping animals to live happier and healthier lives. Knowing I am making a positive difference in the lives of both pets and the people who love them is very satisfying.
Dr. Velasco
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New pets are always welcome at Bear Valley Hospital. Our friendly veterinary staff looks forward to providing our neighbors in Citrus Heights and surrounding communities with the veterinary care they need.
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